Refund policy

Thank you for choosing Jerseysale2024! Our Refund Policy is designed to guide you through the process of returning and refunding your purchases.

1. Eligibility for Refund:

  • To be eligible for a refund, items must be unused, in the same condition as received, and in their original packaging.

2. Refund Process:

  • You may request a refund within 20 days of receiving your order.
  • To initiate a refund, please contact our customer service team at [email protected] with your order number and reason for the refund.

3. Refund Methods:

  • Refunds will be processed to the original payment method used during the purchase.
  • Please allow 20 business days for the refund to reflect in your account, depending on your payment provider.

4. Return Shipping:

  • Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective item.
  • We recommend using a trackable shipping service to ensure the safe return of your item.

5. Exchanges:

  • We currently do not offer exchanges. If you need a different size, color, or style, please initiate a return for a refund and place a new order for the desired item.

6. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately at [email protected] with photos of the item and packaging. We will provide further instructions on how to proceed.

7. Late or Missing Refunds:

  • If you haven’t received a refund within the expected timeframe, please check with your bank or credit card company. If the issue persists, contact us at [email protected] for assistance.

8. Contact Us:

  • For any refund-related inquiries or assistance, please contact our customer service team at [email protected].

9. Changes to this Policy:

  • Jerseysale2024 reserves the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

We appreciate your understanding and cooperation with our refund process. If you have any questions or concerns, please do not hesitate to contact us.

Thank you for being a valued customer at Jerseysale2024!